Setting Up in Business as a Mediator

Concentrating on the market in England and Wales, but drawing on the experience of mediators who have successfully developed practices in other countries, Setting Up in Business as a Mediator is a practical guide to starting a mediation practice.

Aimed at all types of mediators, it explains the need for a clear plan and what that plan should include. Remembering that a mediation practice is a business, it demonstrates the need to know your product and market in order to generate business, through sales and marketing. It shows you how to build your profile, find a mentor, differentiate yourself from other mediators, and how much to charge.

Whilst the core of Setting up in Business as a Mediator is civil and commercial mediation, it also draws on the experiences of those who have developed mediation practices in other areas such as family and workplace mediation.

Table Of Contents

Chapter 1 Introduction
Chapter 2 What are you getting into?
Chapter 3 Accreditation – how to get it
Chapter 4 Know yourself
Chapter 5 Know your product
Chapter 6 Know your market
Chapter 7 Business plan
Chapter 8 Marketing – what is in it for mediators?
Chapter 9 Profile is all: is it?
Chapter 10 Social media
Chapter 11 Selling – the necessary mindset
Chapter 12 Selling – the necessary skill set
Chapter 13 Making a noise
Chapter 14 Who can help you?
Chapter 15 Online dispute resolution
Chapter 16 Money
Chapter 17 Administration
Chapter 18 Mediation Agreement
Chapter 19 Settlement agreement
Chapter 20 Help I've got a mediation
Chapter 21 Conclusion – bringing it all together
Appendices
1 Mediation record form
2 Mediation crib sheet
3 Mediation Terms and Conditions
4 Mediation kit